Who
Should Attend?
This workshop has been designed for anyone involved in preventing
shoplifting and dealing with shoplifters.
Retail business owners
Employees
Store managers
Security managers
Time
This is an 1 ½ hour workshop.
Workshop dates, times and locations are listed on the website
calendar.
Cost
Each workshop is $60.00 + $4.20 GST = $64.20
Includes break refreshments and course material.
Enroll 4 staff from same company, 5th individual is free.
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5
Benefits of Attending
1. Learn how to be to be the first line of defense against shoplifting
in a safe and effective way.
2. Learn why thieves choose your business to shoplift in and what
items they love to steal.
3. Learn how to make shoplifters turn and leave your store by creating
a “culture of control”.
4. Learn how pro-active shoplifting prevention creates outstanding
customer service.
5. Learn safety "first" in shoplifting prevention and
apprehension.
Workshop Outline
How business shrinkage can impact business bottom line
Why shoplifting prevention is important – how everyone benefits
owner, employee, customer
How to identify shoplifters
Methods utilized by shoplifters
Prevention techniques to prevent shoplifting
What do when shoplifting is detected
The six important steps
How to not be liable for false arrests
Writing company policy
Questions and Answers
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